Privacy Policy

1. Introduction

S9S ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SLURM Terminal UI software and related services.

By using S9S, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information when you register for our services
• Contact information when you reach out for support
• Feedback and comments you provide
• Configuration files and settings you choose to share

2.2 Automatically Collected Information

• Usage analytics and performance metrics (when enabled)
• Error reports and crash logs (when enabled)
• System information (OS version, S9S version, etc.)
• SLURM cluster metadata (node counts, job statistics, etc.)

2.3 Information We Do NOT Collect

• Your SLURM job contents or output
• Personal files or data from your systems
• Authentication credentials or passwords
• Sensitive research data or proprietary information

3. How We Use Information

We use the information we collect to:

• Provide and maintain S9S software and services
• Improve software performance and user experience
• Provide technical support and customer service
• Communicate updates, security alerts, and support messages
• Analyze usage patterns to guide development priorities
• Detect and prevent software bugs and security issues

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties except:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, provided they agree to keep this information confidential.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Usage analytics: 24 months
• Support communications: 36 months
• Account information: Until account deletion
• Error reports: 12 months

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of analytics and telemetry collection
• Request a copy of your data
• Withdraw consent for data processing
• File complaints with data protection authorities

To exercise these rights, contact us at [email protected]

8. Analytics and Telemetry

Our website uses Plausible Analytics, a privacy-friendly analytics tool. Plausible:

• Does not use cookies or track personal data
• Does not collect personally identifiable information
• Only collects aggregated, anonymous usage statistics
• Is fully compliant with GDPR, CCPA, and PECR
• Never collects sensitive job or cluster data

S9S software also includes optional telemetry features that help us improve the product. These features:

• Are disabled by default
• Can be enabled/disabled in configuration
• Only collect aggregated, non-personal usage statistics

For more information, see our configuration documentation.

9. International Data Transfers

If you are accessing S9S from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers are located.

10. Children's Privacy

S9S is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on our website
• Updating the "Last updated" date
• Sending notifications for significant changes

Your continued use of S9S after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: